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Frequently Asked Questions

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Pasta Passes

I see the Pasta Passes have sold out online – is there still an opportunity for me to get one this year?

Due to overwhelming guest demand, our Never Ending Pasta Passes sold out quickly and our online sale is now officially closed. Don't despair - you still have a chance to score a Never Ending Pasta Pass by engaging with us on Olive Garden's social media channels. Follow along and join the conversation with #PastaPass and connect with Olive Garden at Facebook.com/OliveGarden, Twitter.com/OliveGarden and Instagram.com/OfficialOliveGarden.

Do I need a Pasta Pass to enjoy Never Ending Pasta Bowl?

No! From September 22 – November 9, all guests will be able to enjoy Never Ending Pasta Bowl starting at $9.99 at your local Olive Garden.

Can I change the name on my Pasta Pass?

Pasta Passes are personalized and non-transferable. If you have any questions about your specific pass, please contact Guest Relations at 800-331-2729 or reach out to us on social media via Facebook or Twitter.

How many people are covered by the Pasta Pass?

Only the Pasta Pass cardholder receives unlimited Never Ending Pasta Bowl entrées and Coca-Cola soft drinks. However, all guests of the Pasta Pass cardholder receive Coca-Cola soft drinks during the dine-in visit.

Can I share the Pasta Pass with a friend or family member?

No. The Pasta Pass is intended for use by the card holder whose name appears on the printed Pasta Pass. Pasta Passes are personalized and non-transferable.

Does my Pasta Pass cover other beverages (coffee, iced tea, alcoholic-beverages, etc.)?

No. Only Coca-Cola soft drinks are included with your Pasta Pass.

Can I order Never Ending Pasta Bowl ToGo and use my Pasta Pass?

Yes, you may order Never Ending Pasta Bowl ToGo over the phone or in our restaurant. You will receive one dinner portion with breadsticks and soup or salad. Refills are not available with ToGo orders because you're likely at home in your kitchen and not at Olive Garden's Italian Kitchen. Online ordering of Never Ending Pasta Bowl is not available.

Two members of my party have Pasta Passes – do we need separate checks?

Yes, you will need separate checks – the redemption process requires each Pasta Pass to be redeemed separately.

Is gratuity included with the Pasta Pass?

No, gratuity is not included – but is always appreciated.

Can I use my pass at Canada or Puerto Rico Olive Garden locations?

The Pasta Pass is valid only at US locations, excluding Puerto Rico.

I am not sure if my Pasta Pass purchase was completed. How can I find out?

Please check your SPAM and Junk folder for your confirmation email. If you still have questions about your order status contact Guest Relations at 800-331-2729.

I have a different question that is not addressed here. Who should I ask?

We welcome your questions. Please call us at 800-331-2729 or engage with us on social media via Facebook or Twitter.

Restaurant Info

What are the hours of operation for Olive Garden?

Olive Garden hours vary by location. Please find your nearest restaurant to see hours of operation. Lunch is served Monday through Friday until 4pm. Our practice is to serve our dinner menu all day on Saturdays, Sundays, and holidays. As a courtesy to guests who ask, we will provide a lunch menu at any time. There are some regional variations.

Find your nearest Olive Garden Location now!

Holiday Hours

Olive Garden restaurants are closed on Thanksgiving Day and Christmas Day to allow our team members to spend time with their family and friends. Depending on the amount of business on the day before these holidays, the restaurants may close early. We leave this decision to the discretion of the management team. Please contact the restaurant directly for the scheduled closing time the day before Thanksgiving or Christmas Eve.

What is the current promotion? Are there any specials?

To be the first to find out about promotions, specials, and news sign up to our eClub! You can also check out our Specials and News page for current offers!

Does Olive Garden offer catering?

We do not offer catering, however, our Parties To Go! menu features generous family-sized Italian meals that make party planning easy. So, for your next family dinner, special party or office gathering let Olive garden help you delight guests with delicious Italian specialties.

Where will you be building future Olive Garden restaurants?

Check out our future Olive Garden restaurants. These are updated constantly, so check anytime for the latest information. Actual locations and opening dates are subject to change. If your city is not listed, we hope to be coming soon!

Where do I fill out a survey of my visit?

The survey website is listed on your receipt. There is a unique code on your receipt which is needed in order to complete a survey.

Do you give back to local organizations?

As we look for ways to give back to our guests, investing in our communities is one of the best investments we can make. Our restaurants serve their communities through a variety of local efforts.

Do you offer group discounts?

Rather than offer a discount to one particular group of guests, we believe our responsibility is to make sure we're providing the best dining value possible to every guest who joins us for lunch or dinner.

Is there a free birthday offer in the restaurant?

Olive Garden guests can receive a complimentary appetizer or dessert coupon as a special birthday gift! Simply sign up for our eClub and be sure to include your birthdate to receive your gift a few days before your birthday via email. Everyone in your family or household may sign up, but please be sure each person uses their own email address. If you have already signed up to our eClub, you can update your profile with your birthdate to receive your special birthday treat!

Will servers sing Happy Birthday?

Thank you for considering us for your celebrations! Our team members would be happy to join your group in singing Happy Birthday to the guest of honor.

Olive Garden Menu

Is your salad dressing available for purchase?

Yes! You can purchase our signature salad dressing from your local Olive Garden. Our signature Italian salad dressing and other Olive Garden products, like our Extra Virgin Olive Oil, Balsamic Vinegar, Italian Seasoning, and select cheeses, are also available for purchase nationwide at wholesale and grocery retailers.

Are Olive Garden recipes available?

Our website contains make-at-home versions of a few Olive Garden favorites as well as many other recipes inspired by Italy! If you do not see a recipe in our Recipe Section, it is not available at this time.

How do I sell a recipe to Olive Garden?

While we delight in accepting menu suggestions, we cannot accept recipes. We work closely with our chefs to bring the freshest, most flavorful dishes inspired by Italy to our restaurants.

What is the age requirement for ordering from the Kids Menu?

The Passport to Fun Kids Activity Booklet and Menu is available at our restaurant for children ages 12 & under. You can also view our kids menu online. All kids items come with a choice of side and drink.

Do your oils contain trans fat?

Our cooking oils do not contain trans fat.

Do you have gluten free menu items?

Please see our Garden Fare Nutrition Guide for the items and substitutions available for guests with Gluten Intolerance. When dining with us, ask your server for more information and tell your server you are a Gluten guest when ordering.

Gift Cards

How can I purchase your Gift Cards?

Purchase Gift Cards online or call 1-800-248-4935 (US) or 1-888-888-3341 (Canada) between 9am and 5pm EST.

How can I check the status of my gift card order?

You can check the status of your order by calling 1-800-248-4935 between the hours of 9am and 5pm EST or emailing GiftCardServices@OliveGarden.com.

How do I get the balance on my Gift Card?

You can check your balance online or call the phone number on the back of your card and follow the instructions.

Does Olive Garden offer discounts on gift card purchases?

Discounts are offered on purchases of gift cards on the following amounts:
$500-999: 5% discount
$1000 & More: 10% discount

Call our Gift Card Center to order these discounted cards: 800-248-4935 (US), 888-888-3341 (Canada) between 9am and 5pm EST.

To Go

Does Olive Garden offer To Go! ordering online?

For your convenience we now offer To Go! ordering online for select locations. View our To Go menu. However, you can still place your order by telephone. Find a location.

Nutrition & Allergen

Where can I find allergen information?

You can download our Allergen Guide (PDF) for complete information, or visit our Gluten/Allergen section for more information and suggestions, especially for gluten allergies.

Do you have nutritional information on beverages?

Yes we do. Click here to see our complete nutritional listing for beverages.

What is the nutritional content of your salad dressing?

Each two (2) tablespoon serving contains the following: 80 calories; 70 calories from fat; fat 7 grams; saturated fat 1 gram; cholesterol 10 mg; sodium 450 mg; carbohydrates 2 grams; protein 0 grams.

You can also request our lighter dressing, which has the following nutritional content.

Each two (2) tablespoon serving contains the following: 30 calories; 20 calories from fat; fat 2 grams; saturated fat 0 grams; cholesterol 5 mg; sodium 430 mg; carbohydrates 2 grams; protein 0 grams.

I have a specific question about the Olive Garden menu and nutrition. Who can I talk to about it?

If your question cannot be answered by reviewing the nutrition page, submit your question online or call us at 1-800-331-2729 Monday through Friday between 10am and 4pm EST. Any information that is not listed on the nutrition/allergen guides would require research. Please submit your question a couple days in advance of your visit.

Donations

How do I make a request for a donation?

Olive Garden donates to charitable causes that benefit the community. Donation requests can be submitted in writing to the general manager of your local Olive Garden. This includes requests for donations of gift certificates or food.

Request should be on your organization's official letterhead, including the organizations full name, address, phone and fax numbers. State your donation request, when it is needed and how it will benefit the community. Please submit written requests 30 days prior to the date the donation is needed. Unfortunately, it's not possible to honor every request that we receive. Please accept our apology in advance if we are not able to fulfill your request.

Employment

How can I apply for a job at Olive Garden?

We are always looking for new members of the Olive Garden family. Please check our Career Opportunities page to learn more and to apply online for both Management and Team Member positions at any Olive Garden Restaurant. For information about management positions and employment at the Restaurant Support Center, click here.

How can I apply for a job at a new location?

We are pleased to know you are considering employment with Olive Garden. About 30 days before the restaurant opens there will be a banner at the restaurant indicating that the restaurant is "Now Hiring." You can apply online after that sign is posted. For opening dates, visit our Coming Soon or call us at 1-800-331-2729. Our office hours are Monday-Friday, 10:00 a.m.- 4:00 p.m. EST.

Employment Verification

Contact our vendor, The Work Number, at 800-367-2884 or via the company's Web site, www.theworknumber.com. Our Employer Code is 11533.

Employee Information

If you're looking for information pertaining to your own employment, please contact the following departments directly by telephone.

  • Benefits: 888-374-3343
  • Payroll: 407-245-4400
  • Employee Relations: 800-932-2558

Corporate Information

Does Olive Garden offer franchise opportunities?

Click here to learn more about restaurant franchising.

Where can I obtain an annual report?

You may download an annual report by visiting the Investor Relations section of our parent company's website, Darden Restaurants (www.darden.com).

What is Olive Garden's Stock Ticker Symbol?

Olive Garden's parent company, Darden Restaurants, Inc. stock is traded on the NYSE under code DRI.

Student Information

Thanks for thinking of Olive Garden for your school project. Our website, (and the website of our parent company, Darden Restaurants), contains valuable information that may be incorporated into your school presentation. Please browse the information available and use the material for your project.

Real Estate

If you have questions or comments about the sale or purchase of real estate, please contact our Real Estate Department at 407-245-4555.

Advertising Vendor Inquiries

All Media proposals are coordinated by Starcom Worldwide in Chicago at 312-220-3535.

Most Popular FAQs


Where will you be building future Olive Garden restaurants

How can I purchase your Gift Cards?

Where can I find allergen information?

Where can I get a coupon?



Can't find answers
to your questions?

CONTACT US



Olive Garden
Media Relations

Contact: Tara Gray
tgray@darden.com
(407) 245-5642

Local Advertising:
ogmarket@darden.com

Guest Relations
(800) 331-2729

For investor information visit:
Investor Relations



New Restaurants

Learn more about new and upcoming Olive Garden locations.