From these simple words, the Olive Garden Principles were born–the philosophical touchstone for all Olive Garden team members.

1. We are committed to open and honest communication, mutual respect and strong teamwork.

2. We are clear on each individual’s role, accountabilities and key performance measures.

3. We do not compromise standards in selection, training and job performance.

• We will only hire people with the skills and potential to succeed.

• People only advance from training when they have demonstrated the required competencies.

• Peer interviewing helps us select the right people for the team.

4. In the process of making a change, we seek the opinions of those closest to the action, listen and value their ideas.

5. Everyone should expect regular, on-going training opportunities to sharpen and advance their skills.

6. When accountabilities are not being met, we act quickly.

7.We will achieve the results and share our successes.